Manager Merchandise Operations

About the role

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms. Through strong partnerships with the world's most esteemed brands, cutting-edge technology and the industry's most comprehensive luxury customer data, Saks Global is shaping the future of retail. YOU WILL BE: As a Manager of Retail Performance and Store Operations, you are responsible for driving operational performance to maximize sales and profitability in their store. You lead execution of the Operational Excellence strategy focusing on efficiency, productivity and profitability while enhancing the customer experience to improve sales performance. In this role, you report to the Sr. Manager, Retail Performance and Store Operations and work in a Neiman Marcus store location. YOU WILL DO: Executes to compliance of all SOP / directives for Operations, Loss Prevention, Finance, Accounting and any other function. Oversees execution of daily store operations tasks, including: o Merchandise handling, transfers, pricing, and processing of inbound / outbound freight o Timely fulfillment, packing and shipping of online and store customer orders o Inventory control and accuracy processes o Training, implementing, and sustaining of process optimization standards In partnership with Sr. RPSO Manager, manages support team labor, scheduling, and staffing Flexes resources, processes, and priorities to maximize operational efficiency and customer experience Maintains stockroom organization standards and supports salesfloor replenishment Collaborates with Sales Managers and Visual to give associate direction on merchandising and sale set up/signage, ensuring standards are followed. Partners with Brand Experience, Visual and Sales Leaders on the set up / take down of the in-store events and activations. Manages performance of direct team, trains and coaches on all operational procedures, processes and associate productivity Other duties as assigned YOU WILL BRING: 3+ years of relevant experience, luxury retail fashion experience preferred 4-year degree preferred Proven track record achieving business results History of leading, motivating, and coaching teams to achieve objectives Advanced business acumen and analytical skills Excellent oral and written communication skills Strong attention to detail "Win together" mentality Basic proficiency with MS Office Product Suite, advanced proficiency preferred Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays YOUR LIFE AND CAREER AT SAKS GLOBAL: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.