Supervises, trains and monitors the performance of assigned banquet staff, ensuring that all procedures are completed to department and location standards.
Essential Functions:
Maintains complete knowledge of service requirements for assigned function and communicates expectations and to banquet staff. Supervisors banquet staff; ensures quality service is provided to guests. Greets guests upon arrival and assist in seating as required by group; ensures a pleasant visit for each guest; and maintains effective guest relations. Recognizes and resolves guest complaints and concerns. Supervises event set up and break down procedures; contributes to overall cleanliness and organization of facility and event location. Performs special projects delegated by management. Stays updated on latest developments pertinent to the department as well as the location.
Requirements
EDUCATION and/or EXPERIENCE
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually loud.
Pay Range: $27 - $29 an hour.
Team Member Lifestyle Perks!
Medical, mental health, dental, and vision insurance
Life Insurance
Accident & Critical Illness Insurance
Pet Insurance
Paid time off
401(k) plan and match
Holiday pay
Food & Beverage discounts throughout the portfolio
Golf & Tennis benefits
Employee assistance program
Career Growth
Flexible Schedules
Development Opportunities
Pay Range:
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
Benefits
Health insuranceDental insuranceVision insurance401(k)Flexible schedule
Additional Information
Club Location:
The Club at Ruby Hill - Pleasanton, CA
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
Arcis · The Club At Ruby Hill - Pleasanton, CA