Change & Adoption Manager

About the role

In this role, you will lead change management for the rollout of an enterprise AI platform, ensuring stakeholders are engaged, supported and ready to adopt new ways of working. You will focus on practical adoption outcomes across business processes, systems and culture, helping the University deliver program benefits while managing people impacts and operational risk. You will undertake change impact assessments and stakeholder mapping, then develop and deliver change and adoption plans that set clear messages, engagement approaches, and training needs. Working closely with internal communication teams, you will build a strategic change narrative and deliver timely communications aligned to program milestones. You will partner with senior leaders and program sponsors to strengthen change leadership, facilitate engagement forums, and provide regular reporting to governance bodies and senior management. You will also develop fit-for-purpose change frameworks and tools to support consistent delivery, and lead a small team of change and communication resources to maintain momentum across competing priorities. What Success Looks Like: Change impacts and stakeholder needs are assessed early and actioned through clear plans. Engagement, communications and training are delivered to support sustained adoption. Sponsors and senior leaders are supported to lead change confidently and visibly. Change activity aligns to program timelines, milestones and governance expectations. A consistent change framework and toolkit improves quality across initiatives. Please refer to the Position Description for full details. About You Degree in Management, Business, Communications, Human Resources or related field, and/or equivalent experience. Extensive experience leading change strategies for large, complex programs. Experience delivering change and adoption for large-scale technology transformations. Sound knowledge of contemporary change management methodologies and toolkits. Strong stakeholder engagement and communication skills, including with senior executives.