Dispatcher

About the role

Job Description: Job Requirements for Dispatcher/CSR in office - Open Availability - weekends, nights, some holidays, and on-call, schedule varies - Positive attitude - Team Player - Read/write - Must be computer literate - Must be able to multi-task and stay organized - Must be able to communicate effectively with a variety of personality types - Must be reliable and punctual Job Responsibilities: - Dispatch our technicians based on the skill level of the technician and needs of the client - Make important scheduling decisions based on many variables related to time and distance, skill levels, and job priority - Keep in constant communication with technicians to ensure we are on time to every call - Contact client to let them know the approximate ETA of the technician - Update service tickets - Effectively manage incoming and outbound calls - Identifying and assessing customer needs to achieve satisfaction Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Company Intel

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