Lead end-to-end facility management operations across all company locations in India.
Establish national facility management standards, policies, processes, and governance frameworks
Ensure seamless functioning of workplace infrastructure including office buildings, experience centers, service hubs, and warehouses.
Drive preventive and corrective maintenance programs to ensure uptime and operational continuity.
Administration & Corporate Services
Lead all administrative operations including travel, transport, office services, guest management, accommodation, asset management, and utility services.
Develop standardized service delivery models across locations.
Ensure efficient procurement and utilization of administrative resources.
Conduct periodic audits, performance reviews, and cost assessments to ensure value-for-money services.
Drive digitization and automation of administrative processes.
Vendor Governance
Manage national contracts and relationships with facility management partners, security agencies, housekeeping vendors, technical service providers, transport operators, and cafeteria partners
Develop and monitor KPIs, SLAs, and governance mechanisms for all outsourced services.
Ensure compliance with contractual obligations and organizational standards
Own and manage the national facility and administration budget.
Drive cost optimization initiatives through process improvements, strategic sourcing, automation, and resource utilization
Monitor financial performance, budget adherence, and savings realization.
Employee Experience & Workplace Services
Develop and execute workplace experience strategies that enhance employee satisfaction, productivity, and well-being.
Ensure consistent delivery of high-quality workplace services across all locations.
Lead employee engagement initiatives related to workplace infrastructure and services.
Drive continuous improvement through employee feedback and service analytics.
Leadership & Stakeholder Management
Lead and mentor regional facility and administration teams across India.
Build a high-performance culture focused on accountability, service excellence, and continuous improvement.
Act as the primary interface with senior leadership on all facility and administration matters.
Collaborate with HR, Finance, Procurement, Legal, IT, EHS, and business leaders to support organizational objectives.
Manage escalations and critical business continuity situations effectively.
Required Qualifications & Skills
15+ years of experience in Facility Management and Administration, preferably in multi-location or large corporate environments.
Proven experience managing large facility portfolios, warehouses, corporate offices, and ou
Benefits
Health insuranceVision insurance
Additional Information
ZEISS in India
ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.
ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS' success story in India is continuing at a rapid pace.
Further information at ZEISS India .
Position Overview - Head - Administration & Facility Management (India)
The Head - Administration & Facility Management (India) is responsible for leading and overseeing all facility management, administration, workplace services, infrastructure, and corporate real estate operations for ZEISS facilities across India. This role oversees facility operations, administration, vendor governance, infrastructure upkeep, safety standards, and service delivery.
The incumbent will provide strategic leadership to regional facility and administration teams, establish national standards, manage large-scale infrastructure projects, and ensure seamless delivery of facility and workplace services that support business growth and employee productivity.