Vanderlande · Toronto, CanadaPrepare for this interview
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Job Title Control Room Operator Job Description POSTION SUMMARY: As a subsidiary of Toyota Industries (TICO), Vanderlande North America is enjoying rapid growth and extraordinary market demand. Vanderlande is a global market leader in material handling system manufacture, design, installation, and service. Vanderlande systems employ the latest in robotic, mechanical, and software technology. Vanderlande's customers are household names in e-commerce, package delivery, and air transportation. Vanderlande has recently built a large advanced automated warehouse for one of the largest retailers in the world in Canada. You will play a pivotal role in our support of this state-of-the-art warehouse. You will work closely with various teams to ensure efficient communication and coordination. The ideal candidate for this position has a strong understanding of warehouse operations, is comfortable with high-tech systems and automation, and is committed to maintaining the highest standards of safety and efficiency. This role is crucial to our mission of providing the best service to our customer to make sure their business can thrive in Canada. Essential Functions (Job Duties and Responsibilities): Monitor conveyor system status through SCADA (supervisory control and data acquisition) Dispatch technicians, unjammers and cleaners as required (through radio) Determine/coordinate configuration changes to bypass off-service conveyor Report and track service calls and technical issues internally Act as 1st line for remote support using CMMS tools Follow standard operating procedures Follow established escalation guidelines in the event of system downtime or irregular operations Initiate Major Incident procedures when required Generate reports at the end of each shifts Determines sequence and approach with little assistance Carries out a variety of control room activities with little assistance Communicates regularly with customers and technicians over the phone and radio Required Education and Experience: Bachelor's degree Experience with Microsoft Office (Excel, Word) Other Requirements: Valid Driver license Minimum 1 year working experience in a material handling (baggage handling, material, warehouse, distribution center) environment
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