Account & Relationship Management Executive

Responsibilities

• Manage and develop relationships with key stakeholders across assigned accounts.
• Act as the primary point of contact for client needs, queries, and escalations.
• Identify and convert upsell and cross-sell opportunities within existing accounts.
• Support contract renewals, negotiations, and commercial discussions.
• Conduct regular client reviews to understand needs and drive value.
• Collaborate with internal teams to ensure smooth onboarding and delivery.
• Maintain CRM records, pipeline visibility, and accurate forecasting.
• Required Skills
• Strong relationship management and communication skills.
• Experience in account management, sales, or customer success.
• Ability to negotiate and manage commercial discussions.
• Good understanding of audit, risk, or SaaS solutions (preferred).
• Strong analytical and CRM skills.
• Problem-solving mindset with a customer-first approach.
• Success Measures

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Company Intel

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