Clinic Patient Access and Scheduling Representative II - Lakewood Physical Therapy - (Full Time, 8a - 4:30p)

Responsibilities

• Welcome and check in patients, gather and verify demographic and insurance info
• Schedule and maximize clinic appointments (target: 90%+ schedule utilization)
• Verify insurance (Medicare, Medicaid, commercial) and explain coverage to patients
• Collect co-pays and reconcile payments accurately
• Support billing and documentation processes
• Provide top-notch service via phone and in person
• Mentor new team members and assist with training and special projects
• Why You'll Love It Here
• You'll be part of a supportive, mission-driven team where quality, compassion, and service are more than just buzzwords. We live our values-from walking patients to their destination to making their day a little brighter.
• Minimum Requirements
• High school diploma or GED
• At least 1 year of experience in patient access, scheduling, or a similar role
• Strong communication skills (both verbal and written)
• Comfortable mentoring and training new staff
• Proficient with computers and scheduling systems

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at trumed? Share your experience