Support the Facilities Manager in the day-to-day operation of the Maintenance Department
Monitor the operation and proper use of all equipment and systems throughout the venue
Monitor the use and inventory of spare parts, maintenance supplies, and equipment
Collaborate with the Operations team on building and grounds maintenance priorities
Lead and Develop the Team
Coach, develop, and drive engagement with Facilities Team members and Porters
Ensure all team members are adequately trained, properly equipped, and held to a high standard
Delegate tasks clearly and follow up to ensure timely , quality completion
Support hiring, scheduling, and onboarding of Facilities team members
Manage Costs and Compliance
Control department budgets and spending within established guidelines
Maintain all safety, health, and environmental policies and procedures
Ensure all city, county, state, and federal maintenance regulations are met
Maintain a clean driving record and manage equipment and supply vendors responsibly
Uphold Safety and Standards
Proactively identify and address maintenance issues before they impact guests or Team members
Ensure facilities standards consistently support the overall guest experience
Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage , and Caring
CORE COMP E TENCIES FOR SUCCESS
Drives Results | Consistently achieving results, even under tough circumstances.
Pushes the Facilities team to complete maintenance and repair work to a high standard and on time
Maintains focus on venue condition goals even during high-demand or short-staffed periods
-Fosters a sense of urgency in the team for resolving issues before they impact the guest experience
-Shows determination in the face of complex repairs, equipment failures, or competing priorities
Ensures Accountability | Holding self and others accountable to meet commitments.
Monitors maintenance task completion and holds Team members accountable for quality and standards
-Accepts responsibility for department performance and takes action when results slip
-Ensures full compliance with safety, health, and regulatory requirements at all times
-Follows through on commitments to the Facilities Manager, Operations team, and vendors
Customer Focus | Building strong customer relationships and delivering customer-centric solutions.
Addresses gaps in the team's ability to meet the facility standards that directly impact the guest experience
Ensures maintenance issues are resolved before they affect guests or the overall venue experience
Holds team members accountable for completing work that supports a safe, clean, and guest-ready venue
Aligns Facilities operations and daily priorities to support outstanding guest experiences
Plans and Aligns | Planning and prioritizing work to meet commitments aligned with organizational goals.
-Creates realistic maintenance schedules with tasks sequenced for maximum efficiency
Anticipates and minimizes bottlenecks, delays, and equipment failures through proactive planning
-Aligns Facilities priorities and daily work plans with the needs of the broader Operations team
-Balances preventive maintenance tasks with reactive repair demands in a high-volume environment
Requirements
3+ years of maintenance experience, with at least 1 year of recent supervisory experience
Experience in building maintenance, equipment repair, and facilities systems
High school diploma or equivalent
Must have a clean driving record
Excellent communication, time management, and organizational skills
A high level of self-awareness, receptivity to change, and integrity
Availability to work varied shifts, including evenings, weekends, and holidays
Must be 21 years of age or older as required by state or local law
PHYSICAL REQUIREMENTS
Let's be real; this isn't your typical desk job! Here's what you'll need to do to thrive in this role:
Lift and Move Things : Handle items up to 50 lb., with comfort in lifting, bending, stooping, and carrying
On Your Feet : Expect to be on your feet and physically active throughout the full shift
Heights and Climbing : Ability to maneuver up and down ladders and stairs regularly
All Conditions : Ability to work in extreme weather conditions for extended periods of time
Active Tasks : Constantly engaged in hands-on maintenance and repair work across the venue
Sounds like a fit? We can't wait to meet you!
Benefits
Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.ADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of dutHealth insuranceDental insuranceVision insurance401(k)
Topgolf · Tg - Venue - St Petersburg