Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants
Responsibilities
The role is responsible for leading a team of application developers, engineers, and support specialists who play a critical role in the development, delivery, and ongoing support of banking applications supporting Deposits, Payments, Receivables, and Treasury Management at Western Alliance Bank.
The role is also accountable for overseeing application-related BCP/DR testing, including planning, execution, and coordination to ensure continuity and operational readiness. Works to develop a strong understanding and relationship between business partners.
Develop deep understanding of how our technology is tied together (networks, systems, vendors) and the role/responsibilities that each team plays in assuring our business is able to function at a high level of consistency and reliability.
Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.
Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members' work.
Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.
Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.
Requirements
7+ years of related experience in IT--App Support, IT--Development, IT--Networking or similar field.
Bachelor's degree in related field required.
Previous leadership experience required.
Intermediate knowledge of general Financial Services or Banking is preferred.
Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Intermediate to advanced experience in managing technology teams within a specific functional area while ensuring highest quality delivery of complex products or services.
Advanced speaking and writing communication skills.
May require up to 25% travel.
Benefits you'll love:
Benefits
Dental insurance401(k)
Additional Information
Job Title:
IT Manager III - Banking and Payments Platforms Service Delivery Lead
Location:
Block 23
Westernalliancebank · Phoenix, AZ