Most importantly, you'll build trust with customers who rely on your expertise to keep their gear running beautifully. As the Lead Technician, you'll complete over half of the team's repairs, taking on the most complex work with accuracy, confidence, and care.
This is a role where your experience, attention to detail, and problem‑solving skills will really shine. Communication and leadership will also be key as you help support the team's technical quality and consistency.
What you'll bring to the team
3+ years of experience in a bicycle Service Centre
A positive, self‑motivated attitude and a collaborative, team‑focused approach
A warm, approachable manner with strong listening skills and a genuine desire to help-even on busy days
Excellent communication skills
Strong attention to detail and a love for hands‑on problem solving
Enthusiasm for learning more about bicycle servicing
A commitment to ongoing learning and staying up to date with new methods and technologies
If you don't meet every requirement but feel you bring something special to the role, we'd love to hear your story. Please share in your cover letter why you feel you're a great fit.
Benefits at Trek
25 days annual leave per year, plus bank holidays
Discounted employee purchase scheme on bikes, parts and accessories
24/7 employee assistance program
24/7 virtual GP services and counselling services
Gym membership discounts and discounts on other health and wellbeing brands
Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more
Annual paid time off for charity work
Death in service benefit
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.
If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!
Benefits
Health insuranceFlexible scheduleEquity / stock options
Additional Information
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.
When you're on our team, you're supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other's success and grow together as a team. We're proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity-because fairness and inclusion matter to us.
Together, we'll achieve great things. Ready to start your journey with us?
Job Description
We are currently recruiting for:
Position: Production Technician
Location: Bracknell
Job Type: Full Time
Trekbikes · Bracknell, UK