Opportunity to work with one of the biggest OEM's on the market.Regular training and access to global career opportunities/career progression.A professional but relaxed working environment, as part of a welcoming and diverse team.Proven automotive experience, ideally in a dealership, workshop or at a manufacturer, (Aftersales retail experience is an advantage)Confident in technical concern resolution and warranty proceduresFluent in Italian and English (other languages as a plus)
Experience with a high-performing, collaborative, constructive peer group is a plus
Very good verbal and written communication skills with high attention to detail
Ability to work on own initiative with attention to detail with flexible and proactive personality
Personal qualities of integrity, credibility with high-level of organizational and time management skills
Strong business acumen and customer focus
CCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi
Livello 3
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
Consumer Engagement
Parts, Accessories & Service Performance
Actionable Insights
Repair Optimization & Compliance
Learning Solutions
Distribution & Sales Performance
Our proven track record means that we now partner with almost every car manufacturer on the market.
The MSX Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSX Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.
The MSX Vision
To be the clients' first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
Vision insurance
Flexible schedule
Parental leave
Additional Information
In your role as technical support agent for an international premium automobile manufacturer, you will provide expert assistance in the diagnosis of complex technical issues and support the dealer network with quick solution finding of technical product issues. You will work closely with the technicians of the respective workshops and dealerships and support with repair instructions via specified communication channels. With your practical workshop experience, you will not only support the development of solutions for the entire product range, but also act as an interface between the manufacturer and the dealers.
Msxinternational · Milan, Italy