Understanding of federal regulations and compliance requirements impacting student accounts
Familiarity with student information systems and financial platforms
Experience leading and developing teams, including supervising staff, managing workflows, and driving accountability in a high-volume, service-oriented environment
Other Requirements and Factors
This position is security sensitive
This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures
All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements
Equal Opportunity/Veterans/Disability Employer.
Benefits
Health insuranceVision insuranceRemote work options
Additional Information
Job Title
FBS Assistant Director
Agency
Texas A&M University
Department
Student Business Services
Proposed Minimum Salary
Commensurate
Job Location
College Station, Texas
Job Type
Staff
Job Description
A Glimpse of the Job
The FBS Assistant Director, under general direction, assists the Director in all aspects of Texas A&M Centralized Finance and Business Services departmental operations and maintains responsibility for a major functional unit(s) within a department.
Essential Duties and Tasks
Internal Control Activities
Participates in planning, directing, and coordinating operational or procedural matters to meet department goals and objectives
Monitors compliance with all unit, department, University, and government standards, policies, and procedures
Handles special projects as assigned by the Director
Reporting and Analysis
Develops reports, analyses, and surveys as requested by Director
Participates in developing departmental strategic plans based on department goals
Leadership and Planning
Assists Director in planning and budgeting for department
Develops, implements, coordinates, and evaluates programs
Provides leadership for department along with and in absence of the Director
Handles special projects as assigned by the Director
Provides supervision and guidance to a team or departmental sub-unit(s)
Department Specific
Deliver professional fiscal assessments and student business operations support
Serve as Account Manager for high-level enrollment management and primary contact for complex student account issues at remote sites
Manage support staff at remote sites
Support programs including DC Bush School, Health Science Center, Graduate, McAllen, School of Law, and Veterinary Medicine
Train local staff on advanced account issues and assessments
Travel to remote sites is required
Oversee and report on servicing requests, coordinate regular meetings and site visits with enrollment management representatives
Provide executive summaries on newly approved programs, service needs, and quarterly reports on service activity or issues
Coordinate with enrollment services for registration, financial aid, and admission anomalies
Review fiscal appeals regarding administrative errors in student services
Assist with state and federal audits, open record requests, and subpoenas related to Student Business Services
What You Need to Know
Salary : Compensation will be commensurate to selected hire's experience.
Cover Letter/Resume: A cover letter and resume will assist us in our review of your application materials. These can be uploaded on the application under CV/Resume.
Required Education and Experience
Bachelor's degree or equivalent combination of education and experience
Six years of related experience and progressively responsible experience in financial management or related operations, including experience delivering customer-focused services
Knowledge, Skills, and Abilities
Strong multitasking and collaboration abilities
Effective organizational and coordination skills
Excellent interpersonal skills
Tamus · College Station, TX