Experience in residence hall/student personnel management
Working knowledge of Microsoft Office Suite
Effective oral and written communication skills
Demonstrated personal commitment to the principles and values of the University of the Cumberlands
In-process or completed Master's degree in Student Affairs, Education, Counseling, or another related field
Experience in crisis management and intervention
Ability to be flexible and solve complex problems in an appropriate and timely manner
Familiarity with housing management and conduct management systems
Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a
"life-more-abundant."
Benefits
Health insuranceVision insuranceFlexible schedule
Additional Information
Get Set for Cumberlands!
Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.
CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites.
Under the supervision of the Director of Residence Life, the Residence Hall Director supports the mission of the university by maintaining a positive, vibrant residential community in which students can thrive personally, socially, and academically. The Residence Hall Director is a live-in staff member who provides oversight, programming, accountability, and support to a residence hall of up to 275 students. Additionally, the Residence Hall Director serves the larger campus community by providing regular on-call coverage, providing administrative support for the Housing Office, and serving on committees and projects to help develop the Residence Life program.
Lead by example in prioritizing a STUDENT FIRST customer service model that standardizes the following five categories:
1. FOCUS
2. CARE
3. SKILL
4. ACTION
5. SERVICE
Residence Hall Management Ensuring the health and safety of residents
Reporting and following up on maintenance issues
Maintaining a schedule of student staff coverage for the residence hall
Managing the opening and closing operations of the residence hall
Facilitating room assignments and re-assignments as needed
Providing regular programming opportunities, and adequately maintaining the programming budget for the residence hall
Student Support Maintaining regular contact with students living in assigned residence hall
Providing direct intervention as needed for behavioral, social, academic, or other issues that may arise
Mediating conflict between residents and advising administrative staff about appropriate resolution
Serving as a liaison between residents and the Director of Student Development
Communicating with residents regarding university events, hall programming, and administrative needs
Referring students to appropriate campus resources as needed
Ensuring student records are appropriately maintained and follow all relevant privacy laws
Student Staff Development Participating in recruitment and training of Residence Life student staff
Supervising a student staff of up to twelve Resident Assistants and Residence Hall Leaders
Conducting weekly meetings with student staff to coordinate administrative efforts and develop staff
Conducting regular meetings with individual staff members for ongoing training and support
Campus Support Serving in regular on-duty rotations as scheduled throughout the semester
Serving in an on-duty capacity 1-2 weekends per month as scheduled throughout the calendar year
Maintaining adequate communication with student staff across campus while on duty
Representing University of the Cumberlands and Residence Life to other departments and/or external constituents as needed
Assisting in crisis response and emergency management according to provided training
Faithfully enforcing university policies and standards of conduct with all students
Reporting and following up on conduct violations in a timely and professional manner
Administrative Support Attending regular Residence Life staff meetings
Participating in training and orientation sessions
Attending regular meetings with Director of Residence Life, Assistant Director of Residence Life, and Area Coordinators for ongoing training and support
Maintaining appropriate communication with other Residence Life staff members
Serving on assigned department committees and project groups
Representing Residence Life in the Residence Life Office by assisting students and/or families as needed
Representing Residence Life at Admissions events, Commencement, and other campus events as needed
Performing other duties as assigned