AI Engineer

About the role

The Direct to Consumer (D2C) Data Science organisation comprises Data Science, Data Engineering and ML Engineering practices. D2C Data Science helps PlayStation grow and operate its digital business across commerce, subscriptions, payments, lifecycle experiences and player-facing services. We partner with product, engineering, finance, marketing and operations teams to turn experimentation, forecasting, AI and production-quality measurement into better player experiences. Role overview: Within D2C Data Science, the D2C ML Engineering team is seeking an AI Software Engineer to help design, build, and support production AI capabilities that solve high-value business problems across SPOC and the broader digital commerce ecosystem. This is not a model-training or predictive-platform ownership role; it is an applied AI engineering role focused on turning AI into dependable products, services, and automation. You will work with core engineering, operations, data, risk, and product partners to build AI-powered workflows that improve speed, quality, insight, and decision support. The work may include LLM-powered services, retrieval-augmented generation (RAG), agentic workflows, tool/function calling, evaluation harnesses, guardrails, and reusable AI platform components. The ideal candidate is a strong Software Engineer with backend or platform experience and practical hands-on applied AI experience. You are comfortable building with foundation model APIs, vector and hybrid search, prompt and model evaluation, AI observability, and cloud-based services, and you are eager to learn while contributing to reliable production systems.