Data & Platform Manager

Benefits

Additional Information

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives . At Texas Capital, we do more than build business success. We build long-lasting relationships. Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO). Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News ' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com . Texas Capital Bank is looking for a Product Manager to join our CRM Product Organization. This role is responsible for translating enterprise CRM strategy into actionable domain and value-stream roadmaps, managing senior business stakeholders, and ensuring every release delivers measurable business value. The Product Manager sits between strategic intent and execution - owning end-to-end process design for assigned domains, driving investment prioritization, and coaching Product Owners and Product Leads to elevate overall team performance. This is a high-visibility, high-accountability role for an experienced product professional who thrives at the intersection of business strategy, technology delivery, and stakeholder alignment. Product Vision & Strategy Translate the enterprise CRM vision into clear, executable domain and value-stream strategies Maintain a deep understanding of business priorities and technology capabilities to inform product direction Partner with the Product Director to align domain strategy to multi-year enterprise roadmap goals Articulate the 'why' behind product decisions to stakeholders, delivery teams, and executive audiences Roadmap Ownership Own the domain or value-stream roadmap end-to-end, including sequencing, dependencies, and milestones Ensure roadmap priorities reflect a balanced view of business value, technical risk, and delivery capacity Maintain roadmap currency and communicate changes proactively to senior stakeholders and delivery teams Collaborate with Product Owners to bridge domain roadmap intent to sprint-level execution Investment & Priority Decisions Recommend prioritization decisions based on business value, risk exposure, and delivery feasibility Develop and maintain a structured business case framework to support investment decisions Engage with senior stakeholders to validate priorities and secure alignment on trade-off decisions Monitor value delivery against investment expectations and adjust priorities accordingly Stakeholder & Executive Management Serve as the primary relationship owner for senior business stakeholders across assigned domains Facilitate regular business reviews, roadmap updates, and escalation resolution with senior leaders Build strong, trust-based partnerships with technology, data, architecture, and compliance teams Represent the product organization in cross-functional forums and strategic planning sessions Business Process Ownership Own end-to-end process design for CRM domains under management Ensure process designs align to enterprise standards while meeting line-of-business operational needs Identify and drive process improvement opportunities surfaced through delivery, data analysis, or stakeholder feedback Partner with operational SMEs and business analysts to document and validate process designs Delivery Accountability Accountable for delivery outcomes across releases within assigned domains Monitor delivery health across Product Owner-led sprint teams and escalate risks proactively Ensure release readiness through milestone tracking, scope management, and cross-team coordination Review and accept release-level deliverables to confirm alignment to strategic intent Backlog Management Oversee backlog health, alignment, and quality across owned domains Define backlog grooming standards and ensure Product Owners maintain prioritized, actionable queues Provide strategic direction on feature prioritization and backlog sequencing Validate that backlog items reflect the right leve