Quality Manager III

About the role

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description The Plant Quality Manager is the quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are assuring compliance to specifications on incoming materials, in-process conditions and finished products. The Plant Quality Manager also assures the ongoing reduction of quality attribute variation utilizing Statistical Process Control (SPC) methodology to improve the acceptance of our products by our customers. In addition, Plant Quality Managers must serve as the point of contact with customers when product quality exceptions occur. WHAT YOU GET TO DO Acts as a safety leader and puts safety first in all responsibilities. Works in conjunction with the EHS Manager to establish and maintain all policies and programs to assure a safe working environment. Provide hands-on management of the elements of the Quality Management System. These include quality action plans, customer complaints and internal holds, standard work, audit processes, document control, test methods, and quality test equipment. Ensure training is conducted for quality management system elements. Ensure plant systems are tied into corporate standards via reviews and audits Generate scorecards and reports for all aspects of plant quality, not limited to and including VOC, CARs, SCARs, COAs, SPC reporting, losses, internal, and third party & customer audits. Ensure that food safety and quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO, GMP, FDA, Food Safety, Medical, Pharma etc.) applicable to industry. Conducts advanced statistical analysis and process capabilities for process and product quality. Independently manages customer interactions as it relates to product or service quality Identify, define and promote awareness of customer requirements for the plant. Manages and trains the activities of the Quality Team including the lab/quality technicians. Actively participates and leads teams in support of continuous improvement initiatives and establish a CI culture. Establish a culture of continuous improvement in Quality. Active member of the plant leadership team WHAT WE VALUE Technical Knowledge Must have effective communication skills to execute quality programs and communicate with employees at all levels of the plant. Exceptional problem solving and analytical skills with the ability to make quick and appropriate decisions. Collaboration and Influencing Strong Customer Service Focus Strong Team Leadership with ability to manage, coach, and develop people, talent and skills. Demonstrate Energy, Empowerment and Execution Lives Amcor Core Values and leads by example WHAT WE WANT FROM YOU Requires a Bachelor's degree in Engineering or other Technical discipline. ASQ CMQ/QE or ASQ CQE certification strongly preferred. 7-10 years of manufacturing industry experience to include positions in both quality QA/QC and Operations/Production. 2-3 years of demonstrated achievement in a Quality Leadership position. Lean Six Sigma Black Belt Certification or willingness to obtain such certification is required. Must have a thorough understanding of common Quality and Problem Solving tools such as Statistical Analysis, DOE, Pareto charts and Histograms Demonstrated project management experience Strong proficiency in PC-based tools including Excel, PowerPoint, Word and Outlook required. Previous ERP experience a plus. Our Expectations We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when: Our people are engaged and developing as part of a high-performing Amcor team Our customers grow and prosper from Amcor's quality, service, and innovation Our investors benefit from Amc