SAP SD eDocument (eDoc) Analyst

About the role

At Air Products, we reimagine what's possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together - where every voice is heard and everyone knows they belong and matter - we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities. Reimagine What's Possible Position Description Air Products is a thriving Fortune 500 global company that is growing and looking for talented, driven Information Technology professionals to join our team! With over 21,000 employees and operations in over 50 countries, Air Products is committed to its Higher Purpose of bringing people together to collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. We are excited to share that our Digital Technology (DT) team is expanding to meet growing business needs worldwide. We're investing significantly in our people and systems to strengthen our digital foundation, drive business optimization, and enhance customer experience. If you are also passionate about achieving these goals, we would like you to consider joining our team. We seek an experienced SAP SD eDocument (eDoc) Analyst to provide functional expertise in SAP SD billing, SD pricing, and the SAP eDocument Framework, supporting country specific electronic invoicing and regulatory compliance. The role requires strong knowledge of SD billing and pricing configuration and integration, along with the ability to analyze requirements, support eDocument solutions, and ensure stable, compliant electronic document processing within established governance and delivery frameworks. PRINCIPAL ACCOUNTABILITIES This position is responsible for the following: Support implementation of new country eDocument solutions, regulatory changes, and functional enhancements within the SAP eDocument Framework. Perform functional analysis of SAP SD billing processes that generate electronic documents, including invoices, credit memos, and debit memos. Analyze business and regulatory requirements and translate them into functional specifications and solution designs for SAP eDocument solutions. Analyze and support integration between SAP SD billing processes and the SAP eDocument Framework. Collaborate with Digital Technology, SAP, and integration teams to resolve issues and support enhancements impacting eDocument processing. Support integration testing activities to ensure accurate and compliant electronic document transmission. Monitor and support electronic document processing using SAP standard tools, including EDOC_COCKPIT. Analyze and resolve eDocument processing errors, rejections, and lifecycle status issues. Provide functional support for incidents, defects, post‑release stabilization, and ongoing operational issues related to SAP SD eDocuments Engage with key stakeholders to gather requirements, provide updates, and ensure alignment between SAP initiatives and business objectives. Foster and maintain strong relationships to facilitate effective collaboration and communication. Collaborate closely with the Change and Release Management team to ensure seamless representation and coordination of projects throughout the change and release process. Develop and maintain detailed documentation of configurations, customizations, and process flows for future reference and continuous improvement. MINIMUM REQUIREMENTS AND QUALIFICATIONS This position requires strong technical expertise and professional experience in the following areas: Bachelor's degree in business, Information Technology, or a related field. Minimum of 5 years of hands‑on experience configuring and supporting SAP SD Billing and eDocument solutions Strong functional experience with the SAP SD module, EDOC-COCKPIT, and Document Reporting and Compliance (DRC). S/4HANA experience a plus Demonstrated ability to analyze complex business requirements and deliver effective, compliant SAP solutions Strong verbal and written communication skills, with the ability to explain technical concepts to nontechnical stakeholders and third‑party vendors Proven ability to work collaboratively in a global, cross‑functional team environment and build strong working relationships Strong time‑management skills with the ability to manage multiple priorities effectively Solid understanding of enterprise architecture, project management principles, change and release processes, and security and compliance standards. AIR PRODUCTS COMPETENCIES All Air Products employees share the same nine core competencies regardless of their role. Those who contribute through others, either leading people, projects or organizations, have eight additional leadership competencies. WORKING CONDITIONS The work environment characteristics described here represent those an employee encou