Director of Power Market Intelligence

About the role

We are looking for a full-time Director, Power Market Intelligence, to lead Wood Mackenzie's power market advisory team in North America. The team delivers daily fundamental and price forecasts across all seven ISOs (ERCOT, PJM, MISO, SPP, CAISO, NYISO, and ISO-NE), supporting 100+ daily customer interactions with asset owners, traders, and energy retailers who make live market decisions every day. You will drive transformation across this team, raising the bar on output, driving automation that creates capacity for tailored customer advisory, and building greater trust and expertise among customer decision makers. This role reports to Wood Mackenzie Trading Analytics leadership. What makes this opportunity different The last decade has transformed the North American power market: demand growth is accelerating, price spreads are widening, and customers need deeper, more responsive intelligence to navigate the complexity. WoodMac's Market Intelligence team is already trusted by the traders, asset owners, IPPs, and utilities making those decisions every day. The person who joins to lead this team will blend technical knowledge of trading markets and workflows with team leadership to fulfill the mandate to raise the bar on the standard of what we deliver. This will mean working closely with the analyst team and also partnering with product development and data science to bring market expertise to new offerings. Core responsibilities Strengthening customer relationships Own the quality of analyst output across the seven American ISOs, including accuracy of forecasts, depth of commentary, and responsiveness to customer questions and feedback Be a trusted, approachable point of contact for key North American accounts, building relationships grounded in genuine market understanding and responsiveness. Work closely with Sales and Customer Success to understand what customers value most, and to ensure product and service improvements reflect those needs. Foster a personalized service culture where analysts know their accounts well, share insight proactively, and deliver analysis tailored to the specific context of each customer's portfolio, not just reports Shape the team to deliver better customer outcomes Own the team evolution from a centralized, manually intensive operation to a customized advisory model, shaping the end state, sequencing the change, and driving progress Define the automation agenda for the MI team, prioritizing workflows and partnering with analysts, data scientists, and engineering to actualize those investments Work with leadership to align our structure and talent strategy, then deliver the plan to improve our coverage of and responsiveness to customer needs. Develop and care for your people Recruit, develop, and retain senior market analysts across North America with a genuine commitment to understanding each person's goals and helping them build a career at Wood Mackenzie. Revise the career framework for the market intelligence team, considering customer needs for market specialism, analytical rigor, and relationship management, with consistent milestones, regular feedback, and genuine flexibility across different career tracks. Collaborate with HR on compensation, benchmarking and retention, helping to create conditions where people genuinely want to stay and grow. Contribute to strategy and direction Maintain a sharp view on customer needs, market dynamics, and the competitive landscape, and translate that into a clear plan for evolving WoodMackenzie's analytical capabilities to strengthen customer relationships Contribute to the Trading Analytics product strategy and roadm