Private Events Venue Lead

About the role

The Private Events Venue Lead serves as the direct on-site venue representative and primary point of contact for the client, overseeing all phases of the event from load-in through load-out. This role ensures events run smoothly and seamlessly for the client while upholding venue standards, policies, and contractual agreements. Acting as the central liaison between the client, vendors, and venue teams, the Private Events Venue Lead balances a high level of service with clear oversight to support a successful and well-executed event. In addition to managing the event, the Venue Lead provides day-of direction to the Private Events Support Assistant or any venue hired vendor, assigning tasks as needed to ensure all spaces are prepared, logistics are covered, and the team is operating efficiently. On days when multiple events are running concurrently, the Venue Lead will operate independently alongside the PE Sales Manager, each overseeing their respective event while maintaining open communication across both. Essential Duties and Responsibilities Serve as the direct on-site point of contact for the client throughout load-in, event operations, and load-out Support smooth and timely event execution while maintaining venue policies and procedures Ensure compliance with contract terms, approved layouts, and site guidelines Oversee load-in and load-out to ensure efficient use of time, space, and access points Coordinate and oversee venue-managed vendors (security, parking, facilities, etc.) to ensure proper setup and service Monitor event flow, including guest experience, timelines, noise levels, and overall site use Proactively address questions or issues in a calm, solutions-oriented manner Maintain clear communication with clients and vendors to keep all elements aligned Direct the Private Events Support Assistant on day-of tasks and ensure all support functions are completed in a timely manner Manage all venue hired vendors Document any incidents, damages, or deviations from agreed terms Report any significant issues or concerns to the PE Sales Manager On days with multiple concurrent events, work alongside the PE Sales Manager to independently oversee one event while the Sales Manager manages the other - maintaining communication between both to ensure consistency and coverage across the venue Profile Warm, professional, and approachable Highly organized and attentive to detail Service-oriented with strong problem-solving instincts Confident in guiding clients and vendors while maintaining venue standards Natural leader who can delegate effectively and keep a team on track