Assistant Outlet Manager

Responsibilities

• Operations and Shift Management
• Shift Leadership: Take full ownership of managing daily shifts, ensuring smooth transitions and optimal floor coverage at all times.
• Staff Supervision: Actively monitor staff performance, providing real-time coaching and ensuring the team stays motivated and productive.
• Inventory Control: Lead inventory management by monitoring stock levels, conducting regular counts, and ensuring supplies are ordered accurately to prevent shortages or overstocking.
• Service Standards: Oversee drink and food preparation to guarantee every item meets our Premium Quality promise before reaching the guest.
• Financial and Performance Oversight
• P&L Responsibility: Assist in managing the outlet's Profit and Loss. You will be responsible for outlet cost management, focusing on minimizing wastage and controlling operational expenses.
• Fair Scheduling: Create and manage team schedules that are fair and balanced. You must ensure all rosters strictly follow labor act guidelines while meeting business needs.
• Sales Growth: Monitor daily sales targets and work with the Outlet Manager to implement strategies that drive revenue and guest loyalty.
• Compliance and Safety
• Food Safety Oversight: Ensure the entire team adheres to Food Safety guidelines and maintains a "Clean as You Go" environment.
• Safety First: Act as a champion for safety protocols, ensuring the well-being of both our guests and our team members is never compromised.

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Company Intel

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