Experience in customer service and order processing
Ability to manage communications and workflows across multiple tools
Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps
Benefits
Performance IncentivesJob Security and StabilityPaid TrainingInclusive CultureUpskilling Opportunities100% Work-From-HomeExceptionally Supportive TeamOpportunities for Career GrowthFun Work EnvironmentHoliday & Overtime PaySchedule: 10:00 AM - 7:00 PM PSTLocation: This is a remote jobSalary PackagePHP 38,000Please note:Only qualified candidates will be invited to take the assessment & scheduled for an interview.We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.
Additional Information
Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.
Disclaimer: This is a specific job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
E-commerce Support & Automation Assistant
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we're looking for an E-commerce Virtual Assistant to start immediately!
📌 About the Client
Our client, European Leather Works, operates in the E-commerce industry.
Duties and Responsibilities include but are not limited to:
Manage order processing and customer service across Amazon, Shopify, eBay, Michaels, Etsy, and Faire
Respond to customer inquiries and resolve order-related issues via email
Monitor and manage existing AI agents/automations, including handling workflow edge cases (training will be provided)
Coordinate daily communication and task updates through WhatsApp, Slack, and ClickUp
Getwingapp · Philippines