At least 3 to 6 months of experience as a Business Assistant or equivalent experience. Computer Experience â€" knowledge of Windows environment. Previous customer service experience required. Medical office experience required.
Customer service oriented.
Effective communication in accordance with Valley's SERVE and CARE standards, ability to articulate and use proper spelling and grammar. Ability to read, write, speak, and understand English
Ability to work cooperatively with health system, patients, family members, and multidisciplinary team members. Ability to interact with patients in stressful situations and changing work environments related to changing patient needs
Effective organizational and critical thinking skills, (e.g., analytical, problem-solving, decision making, prioritizing, time management, etc.) in order to set priorities, perform job related responsibilities, and respond quickly to changing situations
Ability to work independently with minimal direct supervision. Ability to handle frequent interruptions, adapt to changes in workload, and work schedule. Ability to set priorities, make effective decisions, and respond quickly to patients' needs. Ability to pay attention to details, often changing from one task to another without loss of efficiency or composure.
Knowledge of medical terminology and computer skills required (ie. Microsoft Office, Excel, etc.). Completion of orientation/training as required.
**This is a Per Diem role, meaning shifts are assigned only as needed . Scheduling may vary week‑to‑week. This position is ideal for candidates who want a flexible, on‑call schedule .**
Job Location
The Valley Hospital-Paramus
Shift
Day (United States of America)
Benefits
Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)Group Term Life Insurance and AD&D(Full Time Employees)Flexible Spending Accounts and Commuter Benefit PlansSupplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended IllnessRetirement PlanTuition AssistanceEmployee Assistance Program (EAP)Valley Health LifeStyles Fitness Center Membership DiscountDay Care Discounts for Various Daycare FacilitiesSalaryPay Range: $20.86 - $26.07 (per hour)EEO StatementHealth insuranceDental insuranceVision insuranceFlexible schedule
Additional Information
Position Summary
To support the Outpatient Rehabilitation Department. Serves as a point of contact for patients, referring physician offices and insurance providers. Responsible for providing a variety of services such as: pre-registration, registration, scheduling, file management including the EMR, insurance and authorization processing, patient/department support, materials/inventory management, education/development and unit-specific tasks.
Education
High school diploma or equivalent required. Completion of formal business/medical training preferred. Completion of BA training program required. Certified Healthcare Access Associate (CHAA) certification preferred. Completion of Registration training pr
Valleyhealth · The Valley Hospital-paramus