Work Integrated Learning (WIL) Compliance Officer

Benefits

Additional Information

Faculty of Health, Medicine and Behavioural Sciences Full-time, continuing position based at our Herston campus location Base salary will be in the range $83,776.44 - $93,121.41 + 17% super (HEW Level 5). About This Opportunity Join a collaborative, purpose-driven team shaping the future of healthcare education. As a Work Integrated Learning (WIL) Compliance Officer within the Placement Ready Team, you will play a pivotal role in enabling students to safely and seamlessly transition into real-world placement experiences. Working in a high-performing and inclusive environment, you will ensure compliance processes are accurate, timely and student-focused, contributing to UQ's commitment to delivering outstanding graduate outcomes. In this dynamic and detail-oriented role, you will: Initiate, monitor and maintain accurate student compliance records for a diverse range of pre-placement requirements across multiple health disciplines, ensuring a high level of accuracy, confidentiality and attention to detail. Analyse, interpret and report on compliance data using enterprise systems and reporting tools, combining information from multiple sources to support operational excellence, risk management and informed decision-making. Develop and apply specialised knowledge of pre-placement compliance requirements, interpreting complex legislative, policy and procedural requirements to provide clear, accurate and consistent advice to students, staff and placement providers. Maintain current knowledge of relevant policies, procedures and legislative requirements, and effectively manage multiple discipline-specific compliance processes within a high-volume environment. Build and maintain strong professional relationships with academic and professional stakeholders to coordinate processes, negotiate timelines and ensure high-quality service delivery outcomes are achieved. Prepare high-quality written correspondence and respond to enquiries from internal and external stakeholders in a professional, timely and customer-focused manner across multiple communication channels, including face-to-face, phone, video and online platforms. Organise and deliver compliance-related information sessions and provide administrative support for events and operational activities as required. About You You are an organised, detail-oriented professional who thrives in a complex, fast-paced environment. With a strong analytical mindset and a commitment to service excellence, you bring both technical capability and interpersonal strength to support students and stakeholders alike. You will demonstrate: A degree qualification with relevant experience, or an equivalent combination of education and professional experience Proven ability to interpret and apply complex rules, policies and legislative requirements with sound judgement Strong organisational skills, with the ability to manage competing priorities, deadlines and large datasets High-level proficiency in enterprise systems and software, including databases, spreadsheets and reporting tools Excellent written and verbal communication skills, with experience preparing high-quality correspondence and advice Strong interpersonal skills and the ability to collaborate effectively with diverse stakeholders Experience with systems such as InPlace, UniTask or UQ Reportal, and advanced Excel skills will be highly regarded About UQ As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Our people are driven by curiosity, united by purpose, and committed to creating change together through education, research, and professional excellence. You'll enjoy a range of benefits and rewards, including up to 26 weeks paid parental and primary care leave, 17% super, 17.5% annual leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging. Interested? For more information about this opportunity, please contact Rita Zhu (Team Leader) on w.zhu@uq.edu.au . For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au , stating the job reference number (below) in the subject line. When you apply, please ensure you upload a resume and cover letter responding to and summarising how your background aligns to the 'About You' section. Other Information Pre‑employment checks may include verification of the right to work in Australia and other integrity and conduct requirements. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for these appointments. Additional Information Flexibility to work occasional non-standard hours is required in order to meet critical deadlines. Leave restrictions may apply during peak period