Order Operations

About the role

At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We're driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! Job Summary: Supports and coordinates request for booking and other duties assigned within the role Job Level Specifications: Receive and process customer orders into the database system promptly and accurately, via email, internal system, or electronic data interchange (EDI). Review orders for accuracy and completeness. Coordinate with other departments (such as Sales, Warehouse, and Shipping) to ensure timely order fulfillment. Maintain and update customer records as necessary. Communicate with customers regarding order status, discrepancies, and issues. And/or other such support to sales team members and/or external customers. Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics. Ensures that good customer relations are maintained, strong communications across the regions, and capture rate and profitability for assigned accounts. Maintains and updates electronic and/or hard copy records as required. Other duties as assigned. Work Experience: Typically requires a minimum of 1 +years of related experience. Education and Certification(s): Bachelor's Degree Distinguishing Characteristics: Team Work Prioritizes accordingly Proactive Communicates effectively Works with SAP, SalesForce and Other tools