Strategic Account Manager
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About the role
Strategic Account Manager, Telco Sector Reports to: Regional Director of Telco, Americas The Americas Telco Sales team ensures customers are engaged in collaborative & strategic long-term partnerships allowing them to unlock the full potential of Wind River solutions. We strive to become the premier provider of products & services for our select Communications Service Provider customers across the region, engaging at the senior management level in a vision-setting, business outcomes- focused, value-added capacity. Interface & Collaboration The Strategic Account Manager's primary responsibilities include prospecting, qualifying, selling and closing new business with strategic accounts. In addition, the Account Manager brings a "Point of View" to Customer engagement; orchestrates all resources to solve customer problems with appropriate Wind River products and Services, with accountability for increasing revenue of all Wind River solutions through Software License and Customer Success Engagement. Responsibilities & Accountabilities Develop, build and grow an effective presence as a trusted advisor within target accounts and become a trusted advisor to all customer touch points Develop strategic account plans and opportunity plans focused on growth and sustainable, recurring revenue streams Utilize a team approach to execute account level and opportunity level strategies Align internal resources (Engineering, Professional Services, Product Management, Customer Success) to execute against vision and strategy Evangelize Wind River's solution portfolio throughout the entire territory to uncover new growth opportunities Position Wind River in all direct sales engagements, negotiations and RFPs Understand client business models and technology challenges Leverage Wind River's strategic partner ecosystem and collaborate on mutually successful sales strategies Participate in industry events for relationship building and new opportunity discovery Collaborate with global sales colleagues to establish and share best practices for continuous improvement Accurately report opportunity status and forecast revenue on a quarterly and annual basis