Works with patients who require primary care follow up after discharge from the emergency room and/or inpatient hospitalization . Assists patients in navigating medical, nursing, ancillary, and other supportive services.
Partners with provider and administrative team to facilitate, coordinate, and ensure patient access to clinical and support services.
Works directly with students to identify and anticipate clinical needs.
Conducts follow up phone calls with patients at the request of the provider; coordinates follow up activities, answers questions, and reviews and ensures understanding of plan of care.
Provides education to patients, families, and significant others; acts as an information resource to students, health care professionals, and relevant campus partners.
Ensures timely and accurate collection of patient data, including healthcare access challenges and treatment history, to support quality, compliance and optimal care planning.
Monitors patient compliance with patient treatment plan and provides coaching and guidance as necessary.
Assists patients with referrals to outside resources and care coordination as needed.
Oversees the USHIP referral program.
Participates in the orientation, training, and evaluation of new staff.
Provides direct nursing care as needed and when appropriate.
Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives and safety, environmental, and/or infection control standards.
Functions as back up to Clinical Operations Manager role in their absence to function in a resource role and provide oversight to clinical staff and manage floor operations.
Demonstrates a solid knowledge of clinical information and techniques required to assess, diagnose, and treat injuries, diseases, and related health conditions.
Applies logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Has a solid understanding of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures
Performs miscellaneous and other job-related duties as assigned.
Requirements
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
Certifications:
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Bachelor of Science in Nursing degree.
Advanced knowledge and skill of RN, LPN, and MA clinical practice duties.
Experience working in an ambulatory care setting (Higher education experience is a plus).
3-5 Years of experience as a Registered Nurse in the above responsibilities.
Advanced training or experience with college age or young adult populations.
Experience in Care Management or Patient Navigation.
Current Registered Nurse license in Illinois.
Preferred Competencies
Ability to demonstrate organizational and interpersonal/ communication skills.
Demonstrated capability to work independently and collaboratively with others.
Ability to assist in high level pro
Benefits
Health insuranceVision insurancePaid time off
Additional Information
Department
CSL SHS: Clinical Operations Management
About the Department
The University of Chicago is one of the nation's leading institutions of higher education and research. Student Wellness (SW) is part of the division of Campus and Student Life and serves the student body by providing primary care, wellness, counseling, and psychiatric services in support of achieving holistic care of the student.
Job Summary
Reporting to the Clinical Operations Manager, the Nurse Navigator (NN) in the Student Wellness Center provides focused assistance to patients who are students with complex medical needs. The NN ensures seamless patient care is provided to students who require assistance coordinating medical care, navigating transitions of care, coordinating complex referrals, and closely following students who have been recently hospitalized. The Nurse Navigator works with providers, campus partners, and others to meet student care needs. They may provide direct patient care when required as well as facilitate com prehensive coordination of care for patients, eliminate barriers to timely care, facilitate interactions to referred services, increase patient and provider satisfaction, and function as the primary point of contact for patients. The NN functions as the resource nurse on the floor in the absence of the Clinical Operations Manager.
Uchicago · Hyde Park Campus