Professional onboarding and training optionsPowerful team looking forward to working with youCareer coaching and development opportunitiesThe primary role of a Field Service Technician is to provide repair and preventative maintenance services for all Hach Process and Laboratory Analytical equipment while promoting customer satisfaction and maintenance contract growth across the region.This position is part of the Service Department located in Dandenong South, Victoria and will be onsite and remote.In this role, a typical day will look like:
Use established ISO work instructions to provide repair and preventative maintenance services for all Hach equipment.
Work cooperatively with Service team and field sales staff to promote customer satisfaction.
Be highly motivated and able to work without supervision.
Actively promote contractual service agreements and upgrade purchases of new equipment.
Submit prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
Extensive travel will be incurred within Victoria, South Australia and Tasmania.
The essential requirements of the job include:
Trade certificate or 5+ years' experience in Instrumentation or process control systems required.
Restricted Electrical or Full Electrical License preferred.
Mastery of PM, diagnostics & repair on other products to fulfil customer requirements within the territory.
Experience in a commercial Service role with metrics and monitored KPI performance preferred.
Candidate must have the right to live and work in Australia.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us
Unsolicited Assistance
Health insurance
Vision insurance
Remote work options
Flexible schedule
Equity / stock options
Additional Information
Are you...
Interested in working for an international and diverse company?
Interested in a field-based role?
Interested in strengthening your problem-solving skills?
Interested in working for a company that is dedicated to sustainability?
Interested in working for a company with a "make it happen" spirit
If so, read on!
Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
Hach (veralto) · Dandenong South, Australia