Provide support to complete a variety of high-volume clerical transactions for different segments of the Hartford
Identify forward-thinking solutions that resolve both stated and unstated needs, making it easier to do business with The Hartford
Demonstrate a strong ability to multi-task, prioritize and manage daily work activities to balance multiple priorities
Effectively communicate on requests in a timely and professional manner
Stay current on issues potentially impacting work including industry and marketplace trends, strategic direction of the organization, organizational structure and leadership, team goals, internal initiatives, etc.
Understand and align work plans, activities and decisions to help fulfill all commitments within established time frames
Strive to seek opportunities to learn and acquire new skills while learn and understanding the functions of the department and how they impact other departments
Maintain a high level of performance as measured by traditional and contemporary performance indicators to seek a balance of quality, productivity and strong behaviors
Requirements
HOURS: Monday - Friday, 8:00 a.m. - 4:30 p.m. EST
Attention to detail
Exceptional problem solving and critical thinking skills
Effective communication skills
Ability to use computer systems to research and process information
Customer interaction experience (preferred)
Have a positive and professional demeanor
Benefits
$40,685 - $61,027The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/AgeAbout Us | Our Culture | What It's Like to Work Here | Perks & BenefitsRemote work optionsPerformance bonus
Additional Information
Operations Support Spec - OZ11EN
Sr Operations Support Spec - OZ10HN
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
As an Operations Support Specialist , you would be responsible for providing support to internal business partners as well as to customers or their insurance agents through a variety of channels. Your job is to make it easy to get things done by providing fast, high quality service experiences.
No insurance experience is required either - we will provide you with all the training you need to get started with an assigned mentor, plus you'll receive ongoing training and support to learn additional skills as you build your career at The Hartford.
WORK ARRANGEMENTS : This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office (San Antonio, TX or Clinton, NY) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
Thehartford · Clinton, NY