Order operations

About the role

At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We're driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! Job Summary: Supports and coordinates request for quotation (RFQ) information for the program management team. Principal Responsibilities: Process quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers. Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics. Ensures that good customer relations are maintained, strong communications across the regions, and capture rate and profitability for assigned accounts. Maintains and updates electronic and/or hard copy records as required. Other duties as assigned. Job Level Specifications: Extensive knowledge of the organization, job, practices and procedures, enabling a high level of contribution. Completes complex assignments requiring significant judgment, initiative and problem solving skills. Work is performed under minimal guidance and assigned in the form of desired expectations. Independent judgment is used to determine best approach and creativity is expected to achieve maximum results and handle new situations. Collaboration with internal or external contacts. May participate on teams for special assignments. Responds to requests from senior management, internal and/or external contacts. Actions may have significant impact to department as well as others. Errors may be difficult to detect and remedy and potentially result in loss of customer business, materials, money and/or time. Work Experience: Typically requires a minimum of five years of related experience. Education and Certification(s): High School Diploma or equivalent Distinguishing Characteristics: