Product Design Lead

External

Sky · Osterley

Full-timeHybridToday

AgileDesign SystemsFigmaUI DesignVisual Design

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About the role

Want to do the best work of your life? Make your mark at Europe's leading media and entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. We're always looking for ways to make things better, and our next set of opportunities is taking shape. As a Lead Product Designer in our digital customer experience design team, you'll help us craft world-class customer experiences and build a thriving design team and culture. You'll collaborate closely with teams across Sky to deliver best-in-class experiences for our customers in the UK & Ireland, taking the lead on transforming sales and service experiences across sky.com and the My Sky App. You'll be working within an agile environment, building knowledge and bringing expertise to specific values streams within our consumer portfolio.

Requirements

Experience of delivering digital products, services and experiences across responsive web and native applications.

You're an advocate of a user-centred design, integrating customer insights and needs in all project stages.

You'll have a deep understanding of Design Systems and how they contribute to the overall design workflow.

Along with experience of how design supports experimentation and optimisation in a commercial and agile environment.

You deliver creative visual design that blends both brand aesthetics and usability.

You've worked in teams alongside engineers and product owners, thinking holistically about solutions that satisfy business, user and technical requirements.

You're an authority in Figma and have experience in other related software.

You can work on different initiatives, negotiate deadlines and manage expectations, as well as set a realistic plan without affecting the quality of delivery.

You're flexible and resilient - your craft is important, but you can work with others and adapt based on evolving business demands.

Team overview:

As a team, we're committed to creating simply better customer experiences, in partnership with talented colleagues from across our organisation. If you're looking for the opportunity to drive change and deliver outstanding work through others, we want to hear from you.

The rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

Sky Q, for the TV you love all in one place

The magic of Sky Glass at an exclusive rate

A generous pension package

Private healthcare

Discounted mobile and broadband

Access a wide range of exclusive Sky VIP rewards and experiences

How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Where you'll work:

Osterley

Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town, and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers.

On campus you'll find six subsidised restaurants and a Waitrose. You can keep

Product Design Lead

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