HRIS Analyst (UKG pro)

Benefits

Additional Information

THE POSITION : The UKG Pro HRIS Analyst is responsible for supporting, maintaining, and optimizing EVERSANA's UKG Pro HCM system across HR, Payroll, Benefits, Talent, and Onboarding modules. This role serves as a subject matter expert for system configuration, troubleshooting, and end‑user support. The position supports HRIS processes for EVERSANA's global workforce while leading small projects and system enhancements that strengthen system reliability and enable a seamless and consistent employee experience. This role will partner with HR, Payroll, IT, and business stakeholders to ensure data accuracy, system efficiency, and highly reliable employee experience. This position will identify, research, track, and ensure timely resolution or appropriate escalation of technical issues (internal user support & external vendor support). ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: As a HRIS Analyst, you will collaborate with stakeholders across the business, HR, IT, Finance, and Payroll to understand the business needs and to deliver effective, end‑to‑end global HCM process and technology solutions. System Administration & Support Serve as the primary support resource for UKG Pro configuration, troubleshooting, and user inquiries. Maintain foundational system setup including business rules, workflows, security roles, and data tables. Monitor system performance and proactively identify opportunities for improvement. Develop and maintain documentation for processes, configurations, and standard operating procedures. Lead small‑scale HRIS projects and system enhancements from initial requirements gathering through testing, deployment, and post‑implementation support. Workflow & Security Create, update, and optimize UKG Pro workflows (e.g., onboarding, job changes, manager self-service). Maintain role-based access security; perform monthly access audits and ensure least privilege standards. Collaborate with IT to maintain secure integration and timely user provisioning/deprovisioning. Testing, Releases & Enhancements Review monthly/quarterly UKG release notes; assess impacts and test updates. Participate in system enhancement cycles, UAT testing, and change management efforts. Recommend configuration improvements that streamline HR processes and enhance user experience. Cross-Functional Collaboration Partner with HR, Payroll, Benefits, Finance, and IT to ensure system alignment with business needs. Support annual cycles such as Open Enrollment, Year-End Payroll, Performance, and Compensation processes. Provide training and guidance to HR and business partners to maximize use of UKG Pro functionality. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. EXPECTIONS OF THE JOB: Travel (as needed) Hours (40 per week with occasional overage to meet critical deadlines/resolve critical issues, M - F) The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. An individual in this position must be able to successfully perform the expectations listed above. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Education Bachelor's degree in Human Resources, Finance, Business Administration, Computer Science, Information Systems or a related field. Equivalent work experience may substitute for the degree requirement . Experience and/or Training 3-5 years of hands-on experience with UKG Pro (Core HCM required; experience with Payroll, Benefits, Onboarding, or Talent preferred) Strong understanding of HR processes, U.S. employment practices, and payroll fundamentals. Familiarity with HR compliance requirements such as FLSA, FMLA, ACA, and payroll tax laws. Demonstrated experience supporting and optimizing HRIS processes, including configuration, troubleshooting, and compliance alignment, across global regions, ensuring consistency while adapting to local regulatory requirements. Experience with workflow configuration, system audits, and role-based security management. Hands-on UKG Pro configuration and system administration experience, including management of system settings, workflow routing, Business Process Flows (BPFs), role-based security, module configuration (Core HR, Benefits, Payroll, Talent, etc.), and participation in testing and validation during system releases or upgrades. Ability to analyze data, problem-solve, and clearly communicate technical information. Experience in HR systems architectu