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Consolidate performance data across owned channels and campaignsProvide structured quarterly performance insight to senior stakeholdersOwned Media Governance (Social Channels)Own global corporate social media channel governanceAct as the traffic light authority for owned social publishingDefine channel-specific publishing standards and cadence frameworksEnsure consistent implementation of tagging, taxonomy, and reporting structuresSupport regional teams in adhering to central governance standardsCampaign Performance & OptimisationPartner with campaign managers to define measurable objectivesClarify data capture requirements at campaign planning stageLead post-campaign performance reviews and insight summariesProvide optimisation recommendations across marketsIdentify opportunities to improve engagement quality and channel effectivenessTools & Data StewardshipOwn social listening, publishing, and reporting toolsStandardise reporting templates and taxonomyEnsure data consistency and quality control across regionsCollaborate with external agencies where applicableSkills and experience required:Proven experience in owned media, social media governance, or digital performance leadershipAdvanced experience designing KPI frameworks aligned to brand and communications objectivesExperience building executive-level dashboards and structured reporting modelsStrong understanding of brand equity measurement principles (awareness, consideration, engagement quality, sentiment trends)High level of data literacy with ability to consolidate multiple data sourcesExperience operating in multi-market or global environmentsHands-on experience managing and optimising corporate social media accountsFamiliarity with social listening and publishing tools (e.g., Sprout or equivalent)We offer lots of great benefits! Some of which include:Competitive salary and annual discretionary bonus25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leaveTraining opportunities as well as clearly defined career progressionHealth cash plan - employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP serviceAttractive company pension schemeLife assurance - employer funded cover of 4x basic salaryDedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services:Salary Finance - access to savings and borrowing through payrollCar Leasing - access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand-new vehiclesTravel Loans - interest free loans to help spread the cost of annual travel ticketsCycle to Work - tax efficient bike and cycling equipment worth up to £1,000Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classesOnHand - Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help.Employee Assistance Programme - specialist advice and support on issues such as finance, relationships, illness and family issuesFree Domestic & General protection plan - one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friendsEmployee discounts - with a range of discounts for 100s of online and high street retailersDomestic & General are an equal opportunities employer which means we treat people fairly. We welcome applicaBenefits
Health insuranceDental insuranceEquity / stock optionsPerformance bonus
Additional Information
Media & Brand Performance Lead
Location : Hybrid working at our office in Wimbledon.
Salary: Permanent
Contract: Full Time
We have an exciting opportunity for a Media & Brand Performance Lead to join our Brand & Communications team here at Domestic & General. This role is responsible for the ownership, governance, and optimisation of Brand & Communications performance across owned media channels globally.
The role establishes a structured measurement framework for brand and communications activity, builds and maintains brand equity dashboards, and defines performance standards across corporate owned channels.
This is a senior individual contributor role combining strategic analytics capability with hands-on social media governance. The role ensures that owned media activity is disciplined, measurable, and aligned to brand objectives.
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Domesticandgeneral · Wimbledon, UK