Oversee 24/7 monitoring, triage, and escalation of OT security alerts across industrial environments
Support complex incident investigations and ensure quality of analysis across all tiers
Ensure adherence to SLAs, ticket quality, and operational KPIs
Team Leadership & People Management
Lead and manage a team of OT SOC analysts (Tier 1 / Tier 2)
Provide coaching, mentoring, and performance feedback
Support shift planning, coverage, and handovers
Process & Continuous Improvement
Drive improvements to detection rules, playbooks, and SOC procedures
Identify gaps in monitoring, response, and tooling
Collaborate with engineering and threat detection teams for tuning and optimisation
Promote standardisation and best practices across SOC operations
Customer & Stakeholder Management
Act as a key point of contact for customers during incidents and escalations
Ensure proper communication during major incidents
Support reporting, service reviews, and customer discussions
Coordinate with internal teams (engineering, IR, service delivery)
The Essentials - You Will Have:
Understanding of OT environments and industrial protocols (e.g. Modbus, OPC)
Experience with SIEM, IDS, and OT monitoring tools
Experience with incident detection, triage, and response processes
Knowledge of MITRE ATT&CK and threat detection concepts
Experience leading SOC teams or being senior analyst / shift lead
Incident management skills
Excellent communication skills (technical and customer-facing)
Work in mission-critical environments
Full working proficiency in both Spanish and English.
The Preferred - You Might Also Have:
Experience in OT cybersecurity or industrial environments
Certifications such as: GCIH, GCIA, CISSP, or equivalent
Experience working in 24x7 SOC environments
Benefits
Our benefits package includes ...Volunteer Paid Time off available after 6 months of employment for eligible employeesCompany volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.On-demand digital course library for professional developmentComprehensive mindfulness programs with a premium membership to CalmEmployee Assistance ProgramPersonalized wellbeing programs through our OnTrack program... and other local benefits!#LI-Hybrid#LI-AL1
Additional Information
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!
Job Description
The Team Lead is the first level of leadership within the SOC, ensuring operational excellence, team performance, and high-quality service delivery to customers.
Success Indicators
High-quality incident handling and escalations
Team performance and analyst development
Continuous improvement of SOC processes and detections
Positive customer feedback and SLA compliance
You will report to Global SOC Manager
Rockwell Automation · (remote), Spain