TOC Technician

About the role

Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role This position is responsible of providing support to all activities related to support of Playout for Live Events Transmission through cloud & on-prem video technologies, Provide Infrastructure and Networking areas level 1 support. Your Role Accountabilities Support Playout technology and Transmission chains for WBD Live Channels Portfolio, being the FPC for operational inquires. Setup, validate and correct, when needed, workflows for delivering of live feeds through fiber and cloud solutions. Work with other support levels on different areas, such as Infrastructure, Networking and Transmission to solve time sensitive issues affecting critical services. Prepare and assist on the creation of SOP and documentation for the area. Perform corrective maintenance activities on critical services Qualifications & Experience At least 3 years of experience in managing roles in Video Operation Centers in similar media companies. Experience in Cloud Technology distributions (AWS/Azzure/Google/Harmonic VOS). Fluent in English and Spanish. Desirable Experience working with ITIL. Fluent in Portuguese. +3 years in managing mission critical teams. Broad knowledge of transport solutions and codecs. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.