General Manager- Mayo Civic Center

About the role

This individual will have responsibility for the overall management, promotion, and operation of the facilities, including purchasing, booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, and related operations at the Mayo Civic Center. Essential Duties and Responsibilities Maintains active contact with the Client/Contract Administrator. Monitors compliance with all provisions of the services contract. Aggressively promotes the use of the facility to maximize its utilization. Negotiate lease agreements as determined necessary and in the best interests of the facility. Maintains relationship with all of client's companies, sponsors, and related staff. Negotiates contracts and agreements with event organizers, hosts, managers, and agents. Establishes and maintains effective working relationships with the Client/Contract Administrator, tenants, government departments and agencies, entertainment/arena industry, community, and civic organizations to encourage continual and regular use of the facility. Coordinates facility involvement with destination marketing and tourism agencies. Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed. Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice. Prepares and maintains required and necessary reports/records for the Client/Contract Administrator and for the Corporate Office. Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility. Assists and coordinates with the development of the annual operating calendar, activity schedules, projections for attendance and/or revenue. Conducts marketing, budgeting, and weekly staff meetings. Directs the development and administers the execution of operating and marketing financial plans and documents; to include operating revenue and expense budgets; capital expense plans and budgets. Liaise with Mayo Civic Center "One Roof" partners on proper coordination of daily custodial, maintenance, and calendar management. Develop short- and long-term capital expense plans and budgets for "One Roof" facilities. Provides for day-to-day operations; assuring the coordination of plans, programs, and events; conducts post-event operational and financial review and analysis. Performs Live Entertainment risk/profit analyses to secure local, regional, and national talent and promoter/agent deal structures. Provides final approval of all contracts and agreements with suppliers, promoters, and tenants for necessary activities and services at the facility. Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations, agencies, departments, and individuals; assures and maintains the integrity of the facility and Legends Global in all forms of communication and personal contacts. Oversee and advises Human Resources on any necessary revisions/modifications to the staffing plans, including number and types of employees, essential functions, salaries, and benefits. Assures the administration of personnel and the operation of plants and facilities are conducted in accordance with applicable local, state, and federal regulations. Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operations, in compliance with ASM policies