Salesforce Marketing Cloud Consultant

About the role

You will deliver complex Marketing Cloud projects from strategy, design and configuration through to integration, testing and deployment to shape and support the overall business transformation strategy and roadmap. Working alongside other service teams, program management and marketing staff, you will identify, develop and deploy new business processes to get the best out of Salesforce Marketing Cloud. You will work with the business to investigate and resolve problem in the use of our application. ROLE AND RESPONSIBILITIES: Proven expertise in the Digital Marketing domain and have deep understanding of the Marketing Cloud solution. Excellent understanding of Marketing Cloud architecture and knowledge of the wider cloud ecosystem. Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives. Creative and analytical thinker with strong problem-solving skills who can work in a collaborative team environment. Ability to design and build integration into and out of Marketing Cloud. Ability to assess the impact of new requirements on Salesforce and other integrated system Capture business requirements and transform these into User Stories/technical specifications and test cases. Provide technical expertise in configuring, testing and deploying and documenting applications. Help to develop support and testing capabilities in Cloud technologies based around the Salesforce ecosystem. Managing change control processes, assessing risk, challenging assumptions, translating requirements, identifying resources, and implementing development requests. Provide continued operational and project support through the central support processes. Demonstrated ability to meet deadlines, problem solve, handle and prioritize simultaneous requests. Must demonstrate the ability to communicate effectively verbally and in writing with all levels of the organization. Must keep up to date with industry knowledge and serve as a product expert/product evangelist.