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Additional Information
Introduction to the job
The Manufacturing - DUV XT Technical Support Engineer plays a high-impact role in ensuring stable and efficient production performance of XT ( DUV) platforms in Linkou. This position acts as a technical problem owner within defined scope , responsible for driving structured troubleshooting, developing solution approaches, and restoring system performance under production pressure.
The role requires strong analytical capability and ownership mindset to bridge execution and technical decision preparation , working closely with Manufacturing, Production Engineering, and Development & Engineering teams. In addition to resolving operational issues, this position contributes to system-level understanding, continuous improvement, and capability building , serving as a key talent pipeline toward advanced technical roles within XT manufacturing.
Role and responsibilities
Technical Ownership & Advanced Troubleshooting
Act as a technical problem owner within assigned scope, responsible for end-to-end resolution of XT system disturbances.
Perform structured root-cause analysis using system data, logs, and failure mechanisms.
Develop and propose solution approaches, including containment and recovery strategies.
Ensure fast restoration of system performance while maintaining quality and output targets.
System-Level Problem Solving (Within Scope)
Analyze system behavior across subsystems (mechanical, electrical, control) to identify root causes.
Provide structured technical recommendations for solution direction and escalation.
Support senior engineers and competency stakeholders by preparing clear technical inputs for decision-making.
Continuous Improvement & Structural Prevention
Identify recurring issues and contribute to closing structural gaps within defined technical areas.
Initiate improvement actions to reduce cycle time, improve stability, and enhance reliability.
Support implementation of best-known methods (BKM) within own competence.
Cross-functional Collaboration & Influence
Collaborate with Manufacturing Engineering, Production Engineering, and Development teams on technical issues.
Influence solution direction within own scope through structured analysis and communication.
Represent technical findings in internal discussions with clarity and logical reasoning.
Knowledge Development & Coaching
Develop and deliver training materials related to troubleshooting and system behavior.
Share technical learnings and best practices across teams.
Support onboarding and mentoring of junior engineers to strengthen team capability.
Required Qualifications
Bachelor's degree or above in Engineering, such as Mechanical Engineering, Electrical Engineering, Mechatronics, Physics, or related disciplines.
3-5 years of experience in a high-tech production, manufacturing, or engineering environment.
Hands-on experience in troubleshooting and diagnosis of complex systems or equipment.
Solid understanding of failure analysis, problem-solving methodologies, and quality mindset.
Ability to perform structured analysis using data and logical reasoning to identify root causes.
Demonstrated ownership and accountability in resolving technical issues in a timely manner.
Good communication skills for effective collaboration and technical discussion across teams.
Basic English proficiency for technical communication and documentation.