Customer Support Officer
External
Tollgroup · Bayan LepasFull-timeOn-siteToday
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Responsibilities
- Customer Relationships: Develop and maintain effective, professional relationships with customers.
- Account Support: Assist with account management and transaction processing.
- Product & Technical Support: Provide support related to customer transactions, feedback, and requests.
- Stakeholder Coordination: Liaise with internal and external stakeholders to meet contractual obligations and service standards.
- Issue Resolution: Respond to customer queries and resolve issues in line with agreements and established processes.