Senior Product Manager

About the role

At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again. The Protect team at Hiya builds products at the intersection of voice, telephony, and artificial intelligence. Our work spans both audio intelligence (e.g., deepfake detection, fraud intent detection, etc.) and conversational AI, specifically on voice AI agents that enhance protection and productivity for consumers in their mobile devices. We train our own proprietary models and use third-party solutions to complement our core offering. Our products need to delight the end-users while at the same type provide strategic and commercial value to our telecom operator partners. As a Senior Product Manager , you will have a key role in the team by leading one (or multiple of) these products. We are looking for someone that can work both at a strategic level, defining the vision and "why" we build what we build, while at the same time is very hands-on in the product development process, working side by side with engineers with a very clear "builder" mentality, going deep into the technical details of the solution. The core of this role is not aimed at managing a backlog, running sprint plannings and standups and writing PRDs. This is a role that needs to be close to our customers to understand what they want, transform uncertainty into clarity, connect dots, build a product vision and execute it. You will own the product end-to-end.