Experience in customer success, sales support, logistics or account management
Strong communication and stakeholder management skills
Comfortable working with reporting, Excel and CRM systems
Highly organised with the ability to manage competing priorities
Customer-focused, proactive and solutions driven
Freight, transport or supply chain experience highly regarded
Why Join TGE?
Join one of Australia's leading Freight and logistics businesses
Work with major national customers and iconic brands
Career growth and internal development opportunities
Supportive, high-performing team environment
Flexible working arrangements available
Safety, teamwork and customer excellence at the core of what we do
About Team Global Express
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
Benefits
Competitive salary above industry standardsUpskilling, training, mentoring and more to support your career development journeyFun and practical employee perks and discountsFlexible work, including work from homeInclusive parental leave policy that supports all parents & carersPeer recognition awards acknowledge when you go above and beyond.An inclusive workplace, works for everyoneOur recruitment processOther things to noteWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.During the recruitment process, please keep an eye on your junk emails and spam folders for updates.TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.Flexible scheduleParental leave
Additional Information
Be the link between our customers, sales teams and freight operations.
We're looking for a commercially minded Customer Success Partner to support the growth and retention of key Freight customers across the
TGE network.
In this fast-paced role, you'll drive service excellence, manage escalations, deliver customer insights and help ensure our customers experience seamless freight solutions every day.
If you thrive on problem solving, building relationships and making things happen - this role is for you!
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