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Join Wilhelmsen Port Services (Australia) Pty Ltd
Exciting Opportunity: Port Operations Support Officer Darwin
Are you driven by curiosity and a desire for personal and professional growth?
Do you value accountability, sustainability, bravery, and delivering winning results?
Are you passionate about providing exceptional customer service in a fast-paced industry?
If your answer is YES, then we invite you to join us! A thrilling opportunity has opened up for a permanent full-time Port Operations Support Officer to become part of our team in Darwin, NT.
This is a newly created and diverse role established to support all vessel operators, operational activities, and management functions within the Port of Darwin. The position is designed to provide broad operational and administrative support across multiple areas of the business, ensuring efficient coordination between vessel operations, stakeholders, port activities, and management requirements. The role will work closely with operators and management to assist with daily operations, project/ task coordination, communication, compliance, and overall operational efficiency within the port environment.
A Day in the Life of a Support Officer:
In this role, you will support daily port and agency operations through office administration, documentation handling, and system data entry to ensure smooth and efficient workflow processes. A key component of the role also includes boarding vessels and executing documentation signing at terminals, requiring a high level of accuracy and attention to detail.
You will assist operations teams in preparing and maintaining vessel line-up updates, vessel setup, cargo documentation, and customs-related entries, ensuring all records are accurate, compliant, and completed in a timely manner.
Your responsibilities will include vessel booking and clearance processes, routine documentation execution and signing, and coordination of logistics such as crew and technical personnel travel, accommodation, and transport arrangements. The role also involves general administrative support duties, including routine banking, postal and courier services, as well as broader day-to-day operational coordination activities.
You will work closely with agency and operations teams to process and verify invoices, maintain accurate records across internal systems such as WASP and MARS (among others), and support daily operational reporting requirements. This includes ensuring data integrity, timely system updates, and assisting in aligning operational activities with financial documentation to support efficient and compliant port operations.
Occasional out-of-hours work may be required, depending on operational and vessel scheduling requirements.
Wilhelmsen · Darwin