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Field Service Technician at Xylem

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Field Service Technician

External

Xylem · Arlington, TX

Full-timeOn-siteToday

DocumentationSAFe

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Responsibilities

Promote and maintain a safe work environment for employees, customers, and contractors.
Follow all company and customer safety policies and procedures.
Troubleshoot, diagnose, and repair equipment and systems in the field.
Perform preventative maintenance and inspections on customer and company-owned equipment.
Manage and maintain parts inventory as needed.

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Identify and resolve safety concerns related to equipment and job sites.

Communicate effectively with customers regarding equipment status, repairs, and recommendations.

Demonstrate accountability, innovation, and ownership in daily work activities.

Protect and properly maintain company tools, vehicles, and equipment.

Collaborate with team members while also working independently when required.

Travel to customer locations to perform service and support activities.

Requirements

Education
High school diploma or equivalent required.
Ability to obtain a Class A or Class B CDL with applicable endorsements.
0-2 years of technical field service, maintenance, or related experience preferred.
Previous mechanical, electrical, diesel, or industrial equipment experience is a plus.
Customer service experience required.
Ability to obtain customer-required clearances, including TWIC, DISA, and other site-specific credentials.
Ability to obtain and maintain a DOT Medical Card.
Clean driving record required.
Technical Skills
Mechanical, electrical, diesel or related technical experience
Strong troubleshooting and critical-thinking abilities.
Ability to work independently with minimal supervision.
Proficiency with Microsoft Office and smart devices.
Ability to analyze technical information and communicate findings clearly.
Strong problem-solving skills with the ability to develop practical solutions in the field.
Driving Requirements
Candidates must and maintain company driving standards and be eligible to complete all required driver qualification documentation, including:
Driver Application for Employment
Motor Vehicle Report (MVR)
Driver Disclosure and Release
Employee Applicant Drug and Alcohol Statement
FMCSA Certificate of Awareness
Driver Certificate of Violations
Driver Statement of On-Duty Hours
Road Test Documentation
Valid Driver's License
Medical Certificate
Please note that the information in this job descriptio

Benefits

Dental insuranceVision insurance401(k)Parental leave

Additional Information

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary The Field Service Technician is responsible for performing service, maintenance, troubleshooting, and repair activities at customer sites in a safe, efficient, and professional manner. This role supports a variety of mechanical, electrical, diesel, and other technical systems, depending on the business unit. The technician will conduct preventative maintenance, manage parts inventory, identify and address safety concerns, and provide excellent customer support while working across multiple locations and technologies. Success in this role requires strong troubleshooting skills, critical thinking, adaptability, and the ability to work both independently and as part of a team.

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