Own the operations and tooling for Riot's global influencer partner programs, including application systems, onboarding flows, program features, and scaled creator support processes.
Translate program strategy into operational execution, partnering with strategy leads and game teams to implement perks, opportunities, and program updates.
Maintain and evolve internal tools, working with operations, product, and community teams to ensure they meet the needs of creators and internal stakeholders.
Monitor program health and creator experience, identifying friction points, trends, and opportunities for improvement.
Provide operational expertise to strategy leads, flagging feasibility concerns, risks, and creator‑experience implications of proposed initiatives.
Serve as a scaled point of contact between Riot and creators, ensuring consistent, high‑quality support and communication.
Advocate for creator needs across regions and products, grounded in your day‑to‑day operational insights.
Required Qualifications:
3+ years' experience working within Influencer or Partnership Management, Marketing, or Community teams, including working directly with creators
2+ years of program management experience, ideally a global or multi-regional creator/platform partner program
2+ years writing documents, building decks, and processes for senior-level stakeholders
Knowledge of creator needs and pain points, including developing content and the life cycle at all points in their journey
Experience leading complex projects with regional stakeholders from kickoff to execution
Understanding of best practices across social platforms and services in relation to Influencer strategies (including Twitter, Instagram, Facebook, TikTok, Twitch, and YouTube)
Requirements
Strong familiarity with Riot's titles and the creator ecosystem.
Experience with Project and Program management tooling (Jira, Airtable, Monday.com, Asana)
Comfort leveraging Salesforce or alternate CRM platform
Experience developing global strategies while working with regional teams.
Experience working with tech teams to build internal products
Experience working with agencies and vendors
Knowledge of content platforms beyond North America, including services like AfreecaTV, Huya, and more
Our Perks:
At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly o
Benefits
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly o
Additional Information
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends, to critic and player acclaim. Since then, titles including 2XKO, Riftbound, Teamfight Tactics, and VALORANT have been added, with more in development. Across all of Riot's IP, players form the foundation of our communities, and creators are an essential part of our player strategy.
As an Influencer Strategist II focused on Global Influencer Operations, you will own the systems, tooling, and operational processes that power Riot Games' global influencer partner programs. You'll ensure that the programs can be executed reliably, scalably, and with a high‑quality creator experience. You'll participate in a community of Influencer Managers and Strategists across the many workstreams that support our global programs and key strategic projects that help support both our games and creator community.
You are the operational backbone of our partner programs; managing applications, onboarding flows, tooling requirements, perk implementation, and the day‑to‑day processes that keep our creator ecosystem running smoothly. You'll work closely with game teams and strategy leads to translate program intent into executable workflows, and you'll surface insights from your operational vantage point to help refine future plans. You're a detailed-oriented person, known to thrive in a cross-functional workplace through deep collaboration and clear communication. Goals and timelines are your go-to, but you also recognize when to push and adjust as needed.
This role sits on the Player Community team under Riot Ecosystem, and reports to the Senior Manager of Global Influencer Strategy.
Riot Games · Los Angeles, CA