Lead, coach, and develop a high-performing Workplace Services team, including Workplace Managers and individual contributors, fostering a culture of accountability, collaboration, growth, and service excellence.
Partner closely with a peer Senior Manager, Workplace Services to collectively lead the New York Workplace Services team and drive alignment across employee experience, workplace operations, engagement initiatives, team development, and strategic priorities.
Serve as a senior Workplace Services leader for the New York office, balancing employee experience, operational excellence, and business needs to ensure a best-in-class workplace environment.
Establish clear goals, priorities, and service standards that align with Workplace Services strategy and support the evolving needs of the business.
Build trusted relationships with senior leaders and key stakeholders, acting as a strategic partner and advisor on workplace needs, employee experience, and organizational priorities.
Champion workplace experiences and engagement initiatives that strengthen employee connection, collaboration, belonging, and culture.
Partner with Engagement, People teams, Inclusion Networks, and business stakeholders to deliver meaningful programs and experiences that support employee and business outcomes.
Maintain a strong pulse on employee sentiment, workplace trends, and business needs, proactively identifying opportunities to improve the employee experience.
Serve as a visible and approachable leader within the office, building credibility and trust through strong relationships, active engagement, and consistent presence in the workplace.
Provide strategic oversight of workplace operations, hospitality programs, food and beverage services, vendor partnerships, office services, and employee support programs.
Lead workplace planning and change management efforts, helping employees and stakeholders successfully navigate office growth, workplace enhancements, organizational change, and evolving workplace strategies.
Develop scalable processes, service models, and operational frameworks that support growth while maintaining exceptional service standards.
Partner closely with Real Estate, Facilities, Security, IT, Finance, and other cross-functional teams to support workplace initiatives, office projects, and strategic priorities.
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Additional Information
The Trade Desk is a global technology company and the world's leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet - from streaming TV and podcasts to mobile apps, news, and more.
Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world's brands and agencies rely on us to reach their customers and grow their businesses responsibly.
The scale of our platform brings unique technical challenges - from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you're driven to solve meaningful challenges, we'd love to meet you.
The Trade Desk is seeking an experienced and inspirational Senior Manager, Workplace Services to join our dynamic Workplace Services team.
This leader serves as a senior Workplace Services leader for one of The Trade Desk's largest and most dynamic office environments. Responsible for the overall employee experience, workplace operations, team leadership, and stakeholder partnerships, this role helps create an environment where employees can do their best work while feeling connected to our culture, community, and business.
Senior Managers lead teams responsible for workplace operations, hospitality, employee experience, engagement initiatives, and service delivery while serving as trusted partners to business leaders across the organization. They establish priorities, develop talent, influence workplace strategy, and ensure the workplace evolves alongside the needs of a growing business.
This role operates within a co-leadership model alongside another Senior Manager, Workplace Services. Together, these leaders are responsible for the overall success of the New York workplace experience, partnering closely to balance employee experience, workplace operations, engagement, team leadership, and business priorities. Success in this role requires strong collaboration, shared accountability, and a commitment to delivering a seamless experience for employees and visitors alike.
The ideal candidate is an experienced people leader, relationship builder, and strategic operator who can influence across functions, navigate ambiguity, and successfully lead through growth and change.
Thetradedesk · NY