Manages team with direct oversight of nursing operations and supervisors: Clinical Operations Manager and Quality Management Nurse Supervisor.
Responsible and accountable for planning, organizing, and directing patient care activities.
Responsible for guidance, oversight, and performance of clinical staff and care teams.
Ensures effective staffing, coverage, and patient flow.
Manages performance, coaching, and accountability of clinical staff and supervisors.
Organizes and optimizes daily workflows for providers, nursing, and clinical support staff.
Ensures clinical area is actively managed and patient care delivery is streamlined.
Creates a work climate that encourages positive staff morale, upholds open communication, and fosters a team-based approach to care through collaboration and participation.
Oversees the development and implementation of orientation, training, and competency assessment programs for nursing and clinical support staff.
Evaluates staff performance on a formal (semi-annually) and informal basis.
Adapts departmental plans and priorities to address resource and operational challenges.
Promotes the professional growth of nursing staff through coaching, mentoring, and support
Develops and oversees the development of policies and procedures related to patient care by following established and applicable best practice guidelines.
Works in concert with the medical director, the director of quality management, and other SW leaders to plan, organize, and direct patient care activities, with an emphasis on excellence in clinical care and quality, patient safety, staff education, and oversight of compliance requirements.
Facilitates compliance with University of Chicago Medicine and University of Chicago policies and procedures, as well as professional and regulatory agencies, including AAAHC, and Illinois and Chicago Departments of Public Health.
Implements evaluation programs regarding the quality and effectiveness of nursing practice or organizational systems.
Tracks operational data and prepares reports.
Identifies operational risks and improvement opportunities through data translation.
Maintains own clinical caseload (40%), providing direct patient care; functions in leadership capacity (60%), overseeing clinical operations, supervisory oversight, and other care-related administrative activities.
Values and contributes to an inclusive working and learning environment, as well as serving students from different backgrounds and lived experiences.
Develops policies and procedures related to patient care by following established applicable best practice guidelines.
Develops and implements best practices relevant to integrated APP practice and developing at-risk metrics. Identification of system and service specific clinical performance goals.
Performs other related work as needed
Requirements
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.
Certifications:
Advanced Practice Nurse (APN) - State of Illinois ---
Master of Science in Nursing (MSN) from an accredited Advanced Practice Registered Nurse (APRN) program.
Doctor of Nursing Practice (DNP) from an accredited program.
Completion of an Advanced Practice Nurse fellowship or residency program.
Current certification as a Nurse Practitioner by the
Benefits
Health insuranceVision insurance
Additional Information
Department
CSL SHS: Medical Providers
About the Department
The University of Chicago is one of the nation's leading institutions of higher education and research. Student Wellness (SW) is part of the division of Campus and Student Life and serves the student body by providing primary care, wellness, counseling, and psychiatric services in support of achieving holistic care of the student.
Job Summary
The Director of Clinical Practice provides strategic and operational leadership for clinical services within Student Wellness. Reporting to the Medical Director, this role is responsible for the oversight of clinical practice standards, staffing management, and the effective coordination of care delivery across medical and nursing teams. This position holds direct supervisory responsibility for designated clinical staff, including oversight of hiring, onboarding, performance management, staffing models, scheduling workflows, and professional development. The Director collaborates closely with operational leadership to align workforce planning with patient access goals, demand trends, and service line growth. The Director of Clinical Practice plays a key role in fostering a culture of accountability, collaboration, and clinical excellence. Through strong leadership, systems thinking, and clear communication, this role ensures consistent practice standards, reliable care delivery, and an exceptional student experience across all clinical settings.
Uchicago · Hyde Park Campus