Maintain brand and operational standards (visual, cleanliness, etc.)
Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
Be knowledgeable of fitting room standards and assist when needed
Act as cashier when required by following cashier protocol
Process shipment and ensure all merchandise is represented on the floor in full size runs
Assist management to identify and resolve issues in the store
Provide product and brand knowledge to customers
Follow all company policy and procedures & notify management of any infractions
Assist with special projects as assigned by management
Required Skills and Abilities:
Strong communication skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
Education/Experience:
High School Diploma or G.E.D., or 6 months retail or related experience
Full-Time Availability Requirements:
Average 32 or more hours per week based on business seasonality.
Open availability on weekends (religious exemptions will be considered).
Restrictions on availability limited to two days per week.
Benefits
We offer competitive compensation for Sales Associates starting at $17 / hour along with a clear path to promotion opportunities every 3 months based on individual performance!Career advancement opportunities for driven team members who consistently deliver strong results.Medical, dental, and vision coverage401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contributePaid parental leave (Full-Time Employees only)Life insuranceShort-term and long-term disability insurance (Full-Time Employees only)HSA/FSA optionsEmployee Assistance Program (Full-Time Employees only)Vacation & Personal Time Off (Full-Time Employees only)Sick & Wellness Time Off30% Employee Merchandise DiscountCommuter benefits... and more!The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.Dental insuranceVision insurance401(k)Paid time offEquity / stock optionsParental leave
Additional Information
Salary: $17.00 / hour
Chicago, IL
We offer competitive compensation for Sales Associates starting at $17 / hour along with a clear path to promotion opportunities every 3 months based on individual performance!
Career advancement opportunities for driven team members who consistently deliver strong results.
The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
Position Overview:
Reporting to the Store Manager, the Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.
Fastretailing · Chicago, IL